Sedex Community Engagement Programme

March 2021 - Present

www.sedex.com/community

Audience - Over 80,000 member organisations from over 180 countries use the Sedex platform to exchange data, manage business risk, meet compliance and drive positive impact on people. Members are focused on responsible sourcing and ethical supply chains. Buyer members from leading brands across the world inc Unilever, Walmart, Pepsico, Target, Waitrose to thousands of Supplier members across every corner of the world. Sedex employees across 7 regions are also a key audience.

Objective - With a growing number of members and some previous successes in smaller forums, the challenge was to create an environment where members could come together to share challenges, discuss solutions and collectively input into the future development of Sedex Products and Services.

Impact - I built Sedex's Community Engagement Programme from launch, and the team to run it, aligned to the company priority of putting customers at the heart of everything we do.

Five years on, it has delivered 250+ online and in-person experiences for 29,000+ members across 140 countries, with 89% satisfaction. The programme has influenced £2.5m in revenue since launch, £1.6m of it in 2026 to date.

In 2023 I launched Xchange, our regional in-person series across North America, Europe, the UK and Australia. It has brought together 2,000+ members, prospects and partners, achieved 90% registration-to-attendance against a 60–80% industry benchmark, and generated £1m of the programme's revenue.